New error message Navy FCU

Greg Brown

I've never seen this error before…

Greg Brown

What is going on with these NEW errors??

Greg Brown

Had to Reset and Reauthorize…

Quicken Jasmine

Hello @Greg Brown,

Thank you for coming back to update us, I am happy to hear that you resolved the issue.

I do want to let you know that our teams are currently investigating this and are working on getting it resolved. However, our development team also believes that this is a problem in the runtime.dat file, and recommends the following steps below to correct this issue:

1. Rename the runtime.dat file found at C:\ProgramData\Quicken\Inet\FILENAME\. (For example, add a 1 at the start of the file name, so that it reads 1runtime.dat.)

2. Run a One Step Update (OSU) again to confirm the issue is resolved.

Note - The Program Data folder is hidden by default. If you need instructions on unhiding the folder, you can find instructions on Microsoft's support site.

Thanks!