Unable to accept unaccepted Transactions - They don't show in the Downloaded Transactions List
Since upgrading last week, my bank downloads have a caused a situation where I can't reconcile my accounts because it says I have unaccepted transactions (screenshot6). However if you look at the online tool, it shows there are transactions that should be accepted - but I have no option to acccept them on that tool (screenshot 5). This is happening on multiple accounts (screen shot 4 where you see the red flag). When you right click on the red flag it shows you the number of transactions that should be accepted (screenshot 1). When reviewing these transactions, they actually do need to be added to my account, When I tried to manually add them, it didn't help (with the exception of my balance was then correct).
I have searched the archives of support tickets and tried everything suggested - (shutting automatic entry off - which most of them are anyway), validating the file (which I tried to include here, but it won't let me upload a txt file). I have tried shutting down, performing another download, using a restored version of the file and trying again - nothing seems to work.
Please help -
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For anyone following this, reverting back to the older version corrected the issue. I believe 61.20 has a bug - if you are experiencing this, revert back to 61.16 and it will correct the issue. I called support and they walked me through reverting back to the older version
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