Capital One Not downloading

stu6429
stu6429 Quicken Windows Subscription Member ✭✭
edited February 25 in Download, Add/Update Accounts (Windows)

Same issue. Quicken R60.20, windows 10. Quicken stopped downloading my CapitalOne transactions

No amount of resetting, deactivating, re-adding, etc. does anything. Validate/Super Validate make no difference.

No other banks/brokerages are affected.

CapitalOne shows that my accounts are authorized for sharing.

Quicken pretends it's downloading and proceeds as usual but no data is downloaded (yes there is data to download). No error message.

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @stu6429,

    We appreciate you letting us know about this issue!

    First, could you please tell us when this issue first started? Also, where on your computer is your data file located? Do you have it stored on your local hard drive (C: Drive), or in a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?

    Last, could you please submit a Problem Report so we can gather the necessary log files for further analysis? You can do so by navigating to Help > Report a problem.

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    Thank you!

    -Quicken Anja
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