Quicken Loans (aka Rocket Mortgage) No longer showing up as option to add account?

sseek
sseek Quicken Windows Subscription Member
edited February 25 in Errors and Troubleshooting (Windows)

Why is Quicken Loans (aka Rocket Mortgage) No longer showing up as an option when trying to add an account for Quicken Deluxe for Windows? Like many people on this forum I had been downloading my mortgage transactions from Quicken Loans for many, many years. There was always on again, off again issues but I was always able to get it resolved one way or another. Sometimes the solution was to simply delete the account and then recreate it (which I did a while back). However, I kept getting an error message that communication between the two services could not be established. Something like "it's not you, It's us."

Anyway, now I do not see Quicken Loans or Rocket Mortgage as even an option when trying to "Add Account." Any help would be appreciated!

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @sseek,

    We appreciate you reaching out regarding this issue.

    This is a known issue, and unfortunately, the last information we received on this is that Quicken Loans has decided to no longer continue support for Online Connectivity with Quicken.

    Please refer to this Community Alert for more information.

    We apologize for any inconvenience this may cause! Thank you.

    -Quicken Anja
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  • q_lurker
    q_lurker Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @Quicken Anja Do I need to post the idea that Quicken, Inc. should buy back the Quicken trademark from Rocket Mortgage?

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