Error CC-501 downloading transactions from Tastyworks

JTS1
JTS1 Quicken Windows Subscription Member ✭✭
edited April 26 in Errors and Troubleshooting (Windows)

I've downloaded brokerage transactions from Tastyworks for a couple of years now but about 2 weeks ago I started getting Error CC-501. How can I fix this?

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @JTS1,

    We appreciate you bringing this issue to our attention!

    This error indicates an internal issue that will likely require an escalation to resolve. Please refer to this support article for more information.

    Per the support article, you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    Thank you!

    -Quicken Anja
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  • JTS1
    JTS1 Quicken Windows Subscription Member ✭✭

    I contacted Quicken Support and was told that it was a known issue and to check it every few days but I'm still getting the same CC-501 error. Is there anything else I can do?

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