Net worth graph hold over bubble not working properly

gary.tynes

When I have a net worth graph up on right screen and hold the mouse over a month graph, the detail bubble shows to the far left on my displays. Say I have the graph on my left display, the bubble shows on the left display. If I have the graph on the left screen, it shows as far as possible on the left display. See example below. You will see a trail of the green graphs where I have clicked on a graph and drug across other graphs.

Quicken Anja

Hello @gary.tynes,

Thank you for bringing this to our attention! I can definitely see how this would be frustrating when trying to review your net worth graph.

I want to let you know that there is an open escalation ticket for this issue, and our development team is actively working on a resolution. While I don’t have an estimated timeframe for a fix just yet, please know that it’s on their radar.

If you’d like to contribute your log files to assist in the investigation, you can do so by navigating to Help > Report a Problem within Quicken.

Please include a brief description of the issue and ensure that log files are attached before submitting.

We appreciate you taking the time to report this and will share updates as soon as we have more information.

Let us know if you have any questions!
(CTP-12046)

Scooterlam

FWIW, This issue does not only apply to the net work graph, it also applies to other graph mouseovers such as Lifetime Planner, Spending, Investing Dashboard, Business graphs et al. I hope that the ticket is not so narrowly written and these other defect areas will be checked.

Quicken Anja

https://community.quicken.com/discussion/comment/20478684#Comment_20478684

Hello @Scooterlam,

I appreciate you bringing that up! Rest assured, the escalation ticket is not limited to just the net worth graph. The development team is aware that this display issue affects multiple graph mouseovers across different areas, including Lifetime Planner, Spending, Investing Dashboard, and Business graphs. They’re investigating it as a broader issue to ensure a comprehensive fix.

Thank you!