Sam's club Mastercard cc-502

Greg Brown
Greg Brown Quicken Windows Subscription Member ✭✭✭✭
edited March 1 in Download, Add/Update Accounts (Windows)

Started receiving cc-502 today. Cannot login to website…

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Quicken Classic - R61.21, Windows 11 PRO current on updates

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Greg Brown,

    Thank you for letting us know there's an issue. Since you cannot log into the financial institution website either, it's possible that the issue is something happening on the financial institution side. I'd recommend waiting for the financial institution website to be working again, then try again in Quicken.

    Please let me know how it goes!

    Quicken Kristina

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  • Greg Brown
    Greg Brown Quicken Windows Subscription Member ✭✭✭✭
    https://community.quicken.com/discussion/comment/20479052#Comment_20479052

    Yeah, I called their "Tech" support(ha ha) and they said there's nothing wrong. I'll wait a few days.

    Quicken Classic - R61.21, Windows 11 PRO current on updates

  • Greg Brown
    Greg Brown Quicken Windows Subscription Member ✭✭✭✭

    Turns out there was an issue with an additional card on the account… No idea. They deleted the account and I reapplied to the website, all's well…

    Quicken Classic - R61.21, Windows 11 PRO current on updates

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear the issue is resolved!

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

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