American Express - FDP-6000

System
System Member admin
edited April 5 in Errors and Troubleshooting (Mac)

This discussion was created from comments split from: American Express (FDP-101) error.

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  • mreed911
    mreed911 Quicken Mac Other Member ✭✭

    It has not. Now it's returning FDP-6000.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @mreed911,

    We appreciate you letting us know about this error!

    When checking your account internally we can see you're getting an internal CP_SERVER_ERROR internally as well.

    Please take a moment to review this support article which includes error FDP-6000.

    As stated at the bottom of the article, if the error persists for more than 24 hours, then you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • MontanaKarl
    MontanaKarl Quicken Mac Subscription Member, SuperUser, Mac Beta Beta
    https://community.quicken.com/discussion/comment/20479439#Comment_20479439

    I wonder what connection method you're using? I've had no problems with 5 Amex accounts over two user logins.

    I'm set up to use "Quicken Connect" for American Express. What shows up in your Acccount Settings > Downloads tab?

    Quicken user since 1990, MacBook Pro M2 Max on Sequoia 15.4 (and Win 11 under Parallels Desktop)

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