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    • Paypal One Step

    Quicken Windows Subscription Member
    edited April 5 in Errors and Troubleshooting (Windows)

    when are you going to fix this?

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    • Moderator mod

      Hello @scottkin1,

      We appreciate you letting us know that you are experiencing an issue.

      I’d be happy to look into this for you! Could you provide more details on what specifically is happening when you attempt a One Step Update with PayPal? Are you receiving any error messages or codes, or are transactions simply not downloading?

      I also checked internally and do not see this financial institution listed, which typically means the account is not currently connected. Could you confirm if the account is still linked in Quicken, or has it been deactivated?

      Looking forward to your response!

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

    • Moderator mod

      Hello again,

      We haven't heard back from you in a while. Do you still need assistance?

      Thank you!

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

    • Moderator mod

      Hello again,

      Due to the lack of response, I went ahead and closed this post.

      If you still require assistance, please feel free to start a new post.

      Thank you!

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

    This discussion has been closed.

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