The error message I get is: "Unable to create a destination data file'
I have Windows 11
Additional info: When I try to create a copy of my Quicken file I get a different error message: "You are not authorized to take this action. Please check your credentials or try a different action".
I'm using a private, home-based laptop where I'm the only user, so I'm completely flummoxed by this response. I've been using Quicken for years, so I don't get why I'm having these issues.
Assuming that there really is no problem with the destination drive and folder you are sending the backup file to … I'm guessing that something (a crash?) or somebody (Murphy?) stepped on your current Quicken data file and damaged it. If you haven't done so already, please do the following actions:
Validate and Supervalidate instructions First save a backup file prior to performing these steps Validate: • Click File • Select Validate and Repair File... • Select Validate File • If the data file contains investment accounts also select "Rebuild investing lots". • If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild". • Click OK • Review the Data Log. Anything interesting in there, worthwhile posting here? • Close Quicken, leave it closed for about 30 secs • Reopen Quicken and see if the issue persists.
Super Validate: • Click File • Press and hold both CTRL and Shift keys while you click Validate and Repair File... • Select Supervalidate File • Click OK • Review the Data Log. Anything interesting in there, worthwhile posting here? • Close Quicken, leave it closed for about 30 secs • Reopen Quicken and see if the issue persists.