Citibank connection is getting an update?

mjonis

So I got an email stating that my Citibank connection is getting an update.

In the past, when this message has come through it's the switch from EWC to EWC+

My Chase accounts are EWC+

However, so is my Citibank accounts.

So is there something newer than EWC+ that's being introduced?

If not, then why the email if EWC+ is already in use (and has been for many months, AFAIK)

Quicken Anja

Hello @mjonis,

Thanks for reaching out to ask about this!

Yes, Citibank has already been migrated to Express Web Connect+, and that is the "new" connection referenced in the email you received. However, the email was specifically sent regarding Citi-branded cards, as those have not yet been migrated.

We apologize for any confusion this may have caused and hope this helps clarify things. Let us know if you have any further questions.

Thank you!