FDP-103 error adding ANY account

SDeba

I cannot add or reconnect almost any bank account that requires entering a username/password into the Quicken dialog, e.g. Amazon Store Card.
The Quicken Classic Deluxe for Mac returns an error popup that says, "Did you mistype your sign-in info?"

Please note that this error is specific to the banks that require adding a username/password into the "Add account" Quicken popup dialog. If a bank account launches a separate browser window (e.g. Bank of America, Citi Bank, U.S. Bank) for entering username/password, these banks do not have the issue.
There were the last step which we did with support:

1. We deleted the Quicken password for the Amazon Store Card in the KeyChain App.
2. We disconnected the Amazon stored card account in Quicken in the Account Setting popup on the Download tab.
3. We tried to re-add the Amazon Store Card account into Quicken using a username/password.
4. We got the error "Did you mistype your sign-in info? Please re-enter your credentials for Amazon.com Store Card - Synchrony."
   
   

If I click "Repost Errors" and "Copy to clipboard", the error text contains "cpAggStatusCode" : "FDP-103", "aggStatus" : "INVALID_CREDENTIALS"
But the credentials (username/password) are correct.

I have a Quicken Simplifi account. It has the same add account issue with Care Code: FDP-103.

This error had been replicated by another user:
https://community.quicken.com/discussion/7943690/this-is-getting-worse-how-to-resolve-cc-929-fdp-103-error-adding-any-account

I tried to troubleshoot the error with Quckin support for about 1 month. No success so far.
Any ideas?

Bdub0714

I am having the same issue. I use the Mac version. I have tried customer service. Basically wait and hour, sign out and sign in, try again.
I get the same issue. Started in Jan 2025 when one account requested an updated password. Did not work after that. I have two accounts with that bank. One login works, one does not.

Now I have the issue across multiple banks.

Quicken Jasmine

Hello @SDeba and @Bdub0714,

Thanks for bringing this issue to our attention.

Do you mind sending your problem logs over via Help > Report a Problem? I would like to investigate this a bit further and reach out to my team.

Thanks!

Quicken Jasmine

Hello @SDeba,

I have sent this over to my team for further review. I will let you know when I hear back.

Thanks!

Quicken Jasmine

Hello @SDeba,

Thanks for your patience!

You should be able to connect now, but we need to make sure you stop resetting your datasets, as this can cause further issues. I am curious though; would you mind sharing how you open your data file and a screenshot for the icon that you click to open Quicken?

Please let me know!

Quicken Jasmine

Hello @SDeba and @Bdub0714,

Please let me know!

Quicken Jasmine

https://community.quicken.com/discussion/comment/20480583#Comment_20480583

Just checking in one last time!