I updated my password, but it I still get an error

Question

I changed my CitiBusiness Online password (they made me do it). When I downloaded transactions, Quicken asked if I'd changed the password for this account. I said yes, and entered the new information. Quicken said "Success". I tried to update again and got the same error. This time I clicked the "Fix It" button. Again it said "Success". Again I tried to download transactions, and got the same error.

How do I fix this??

Permutations · Accepted Answer

I was able to fix that, too, by deleting the name of the financial institution.

So the answer to my first question is "reset the account".