Reconciling Issue

shertx

I last reconciled my bank account with Wells Fargo, month ending 11-26-2024 and marked all as reconciled…it was balanced. I hadn't touched my account since then and yesterday I downloaded all my transactions using direct connect as I usually do. I went in and tried to reconcile my month ending 12-24-2024 and it's off by over 1,000. I checked each transaction against my paper statement and everything looks good. I'm not sure how I should approach this. Should I delete all my transactions since I last balanced and start over.

Boatnmaniac

It was about 3-1/2 months between downloading transactions? Many financial institutions do not download data covering that length of time. Have you confirmed that there are no missing transactions between 11/26 and now?

If all transactions are present: Is the Opening Balance transaction (the very 1st transaction in the account register) dollar amount correct? If you do not know what the correct amount should be, you could restore an old backup file (dated from before 11/26) to see what is shown there. If your current primary data file shows a different amount for the Opening Balance transaction, then edit it to match what is shown in the backup file.

Have you changed or reactivated the download connection since 11/26?: Scroll backward in the account register from today's date looking for duplicate transactions. If you find any, delete one and retain the other. If there are any duplicates they will likely be in the 90 days prior to when you changed or reactivated the download connection.

Did any of these things resolve the issue for you?