I'm having trouble updating my Firstbank CO accounts

MoGraTiff
MoGraTiff Quicken Windows Other Member
edited April 17 in Errors and Troubleshooting (Windows)

I have five accounts that all were able to update no problem until recently. Now, every time I try to update my Quicken Classic it gives me the error message: OL-220-A. Tech support on Firstbank's end has zero ideas on how to fix this. Ideas?

Tagged:

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @MoGraTiff,

    We appreciate you taking the time to bring this issue to our attention.

    After reviewing your account, we didn’t find any internal errors. Could you confirm if you’re using Direct Connect as your connection method?

    If you haven't already, please take a moment to review and follow the guidance found in this support article regarding error OL-220.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    We haven't heard back from you in a while. Do you still need assistance?

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Due to the lack of response, I went ahead and closed this post.

    If you still require assistance, please feel free to start a new post.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories