NFCU accounts setup error AGAIN

jrich75
jrich75 Quicken Windows Subscription Member ✭✭✭✭

I'm getting the following:
"timestamp" : "2025-03-28T22:54:50.217-04:00", "status" : 500, "error" : "Internal Server Error", "path" : "/aggregator-authv2/aggAuthError"


when trying to set up a new CD at NFCU. I know this happened before and believe there was a solution or workaround. Deleting Chrome cookies and cache did not help. The message URL is
accountservices.navyfederal.org


NFCU sends a message that the linkage worked but Quicken does not complete the process.

Quicken user since 1995
Win11 Deluxe Subscription thru 2024

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jrich75,

    Thanks for reaching out! That error typically indicates a server issue, but there are a few things you can check on your end.

    • First, ensure your browser is fully up to date and that no extensions or settings might be blocking the process. You’ve already tried clearing cookies and cache, which was a great step.
    • Additionally, checking for a VPN, firewall, or antivirus settings may also help, as these can sometimes interfere with communication.
    • You may also want to try using an alternate browser and ensure you're not using one known to have compatibility issues, such as Brave or DuckDuckGo.

    If the issue persists, I recommend reaching out to NFCU directly, as they may have additional troubleshooting steps or insights on their end.

    Hope this helps!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    We haven't heard back from you in a while. Do you still need assistance?

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Due to the lack of response, I went ahead and closed this post.

    If you still require assistance, please feel free to start a new post.

    Thank you!

    -Quicken Anja
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This discussion has been closed.