Scanning Documents

AudioRon
AudioRon Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

When scanning documents for a payment, there is no image. This is an intermittent problem. Quicken Software version R61.21. Window 11 Home version. Any suggestions?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    How are you doing that scan? To what destination? Can you scan the same document outside of Q, say to your desktop?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • james.mccoy1
    james.mccoy1 Member ✭✭

    This same thing happens to me periodically. I get out of quicken, reboot the computer and then everything works fine. I have no clue what causes this but it only occurs about once a month. Version 61.21 windows 11.

Categories