Suddenly, cannot connect to my credit union, CC-501 error.

TedHtttt
TedHtttt Quicken Windows Other Member ✭✭
edited May 27 in Errors and Troubleshooting (Windows)

5 days now and still unable to get Q-Classic Deluxe (Windows) to reconnect to my CDC-FCU.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @TedHtttt,

    Thank you for letting us know you're encountering this issue. To help troubleshoot, please provide the exact error message you are seeing. Also, since tracking down the exact problem causing the error requires reviewing the logs, in your Quicken, please navigate to Help>Report a Problem and send a problem report with log files attached.

    Report a problem QWin copy.png

    I look forward to your response!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @TedHtttt,

    I haven't seen a response from you. Do you still require assistance?

    Thank you!

    Quicken Kristina

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