PNC

SparrowHood
SparrowHood Member ✭✭
edited April 2 in Download, Add/Update Accounts (Windows)

I have not been able to connect and download data from my PNC checking account. Anybody having the same problem?

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Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @SparrowHood,

    Thanks for reaching out!

    We’re seeing that some PNC users are able to connect successfully, while others are experiencing issues. This suggests it may be a temporary issue. I’d recommend trying again tomorrow to see if the connection resolves itself. If you’re still unable to connect, let us know, and we’ll be happy to help troubleshoot further!

    Thanks!

    -Quicken Jasmine

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  • fnatale1
    fnatale1 Quicken Windows Subscription Member ✭✭✭

    I've been having intermittent connection issues with PNC for the past few days. I've had to reboot to reestablish an internet connection with the bank. Downloading transactions has been shaky. It feels like something is wrong. I connect via Direct-Connect and utilize this connection for Bill Pay. Absolutely need this connection to be flawless. Any way a Moderator could further investigate this recent change?

  • fnatale1
    fnatale1 Quicken Windows Subscription Member ✭✭✭

    The error message that I'm receiving is an OL-297-A error. Again, this began occurring over the weekend and has been intermittent for me through today. Sometimes it goes through and other times it does not.

  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited April 3

    I also have received this same error message, OL-297-A, for the first time today. Message is "Quicken is unable to establish an Internet connection.".

    Frankx

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