Wells Fargo downloads disconnects, won't reconnect error says not my fault

KeithCal
KeithCal Member ✭✭
edited May 27 in Download, Add/Update Accounts (Windows)

This has happened for a week

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @KeithCal,

    Thank you for letting us know you're encountering this issue. Per this article on CC-501 "not your fault" errors, since it's been going on for longer than 24 hours, we'll need to review the logs to get a better idea of what the exact problem you're encountering is. Please navigate to Help>Report a Problem and send a problem report with logs attached.

    Report a problem QWin copy.png

    I look forward to your response!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @KeithCal,

    I haven't seen a response from you. Do you still require assistance?

    Thank you!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

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