Is anyone else having cc-502 AND cc-506 errors connecting to BECU credit union april 2025

chasticsto
chasticsto Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

All day long, two different accounts accessed from the same quicken file (have had it for over 20+ years) have been unable to connect to BECU and they swap with the error reported. Have not seen anyone else report it thus far. April 9 2025.

quicken classic premier for windows,

Best Answer

  • chasticsto
    chasticsto Quicken Windows Subscription Member ✭✭
    Answer ✓

    Hi, I tried today, and the error returned from the update was CC-800, but it was on only one of the BECU accounts that is part of my file. The other returned without error. So, I went to this site:

    https://www.quicken.com/support/error-message-when-updating-accounts-cc-800/

    and followed that procedure, and then voila, the update completed without error.

Answers

  • LV.Rich
    LV.Rich Quicken Windows Subscription Member

    I have been seeing the same error. My attempt to report an error resulted in "too many files added" when I selected a sanitized data file, and a deletion of the information added. That is NOT customer friendly.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    We appreciate you taking the time to let us know about this issue!

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • chasticsto
    chasticsto Quicken Windows Subscription Member ✭✭
    Answer ✓

    Hi, I tried today, and the error returned from the update was CC-800, but it was on only one of the BECU accounts that is part of my file. The other returned without error. So, I went to this site:

    https://www.quicken.com/support/error-message-when-updating-accounts-cc-800/

    and followed that procedure, and then voila, the update completed without error.

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20486121#Comment_20486121

    Thanks for the update and for sharing the solution that worked! Glad to hear this issue has been resolved for you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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