Target National Bank - 2FA not working

heckmanm
heckmanm Member ✭✭
edited April 12 in Errors and Troubleshooting (Windows)

For the past couple of weeks, when trying to download Target CC transactions, it says it will send a code to my phone. I never get the code, so I'm unable to download anything.

If I go to the Target website, the 2FA works perfectly. I tried exporting transactions to a QFX file, but Quicken refuses to import it. "Quicken is currently unable to verify the financial institution information for this download."

I also tried adding a new account with the same login credentials. Same problem.

Quicken Classic for Windows

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @heckmanm,

    We appreciate you reaching out to bring this issue to our attention.

    Upon reviewing your account, we are seeing FDP-185(CC-585) error occurring internally.

    Please take a moment to review and follow the step-by-step guidance provided in this support article regarding this error.

    Hope this helps!

    -Quicken Anja
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  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭
    edited April 12

    @heckmanm - to make 2FA work with your mobile phone, I think you would need to go to your online account with Target and verify or authenticate your phone number with Target. Once you do that, they will send the code to your phone.

  • heckmanm
    heckmanm Member ✭✭

    @Quicken Anja - I am not seeing the CC-585 error. I just never get the 2FA code on my phone. FYI this was working up until late March. My downloads were working as late as 3/26/25

    @CaliQkn - My phone is already registered/authenticated with Target. The 2FA works fine when I go to the website.

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