We could not find an active account

bayoyong
bayoyong Member ✭✭✭
edited May 2025 in Errors and Troubleshooting (Mac)

This morning every account gives this message when I try and download transactions. I saw it was an issue in 2024 that Quicken remedied. Wondering if anyone else had this. Updating to the latest version didn't help.

Answers

  • MontanaKarl
    MontanaKarl Quicken Mac Subscription Member, SuperUser, Mac Beta Beta

    Assume you're on QMac 8.1.2? No problems for me just now.

    Quicken user since 1990, MacBook Pro M2 Max on Tahoe 26.2 (and Win 11 under Parallels Desktop)

  • bayoyong
    bayoyong Member ✭✭✭

    Yes. TY.

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    Try Sign Out and then Sign in on the File menu to see if that clears up the problem for you.

    Quicken Mac Subscription • Quicken user since 1993
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