NFCU Downloads

Seabeejohn
Seabeejohn Quicken Windows Subscription Member ✭✭
edited April 15 in Errors and Troubleshooting (Windows)

Any updates on fixing financial transaction downloads for NFCU?

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Seabeejohn,

    Thanks for reaching out!

    Could you please clarify what specific issue you’re referring to with Navy Federal Credit Union?

    Looking internally, I’m not currently seeing any errors occurring with NFCU on your account, so any additional details you can provide (such as specific error messages or behavior you're noticing) would be helpful.

    Looking forward to your response!

    -Quicken Anja
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  • Seabeejohn
    Seabeejohn Quicken Windows Subscription Member ✭✭

    Anja,

    Coincidentally, today issue resolved.

    Briefly, since November 2024 received CC-501 error every time when connecting to Navy Federal Credit Union. Have been downloading transactions manually from NFCU as a work around. All inquiries to Quicken tech support during this time reported aware of problem but in backlog to fix.


    Today deactivated one NFCU credit card and reactivated. This prompted Quicken to transfer to NFCU to (re)authorize all (several) accounts. Once reauthorized Quicken downloaded all NFCU account transactions successfully.
    thxs

    John

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20486741#Comment_20486741

    Thanks for the update! Glad to hear the issue has been resolved for you. 🙂

    -Quicken Anja
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