Cannot open data file.

Hello,
I trying to open a Quicken Classic data file on another pc. The file opens for half a second then shows a blank screen with the message: 'Having problems with your Quicken ID?'
I have been in contact with Quicken support but with no solution.
Has anyone had this problem and been able to solve the problem. I am getting nowhere.
Thanks in advance.
Answers
-
What release of Quicken is running on both computers?
Starting Quicken with the CTRL pressed will start it without opening a data file.
Help→About Quicken
-splasher using Q continuously since 1996
- Subscription Quicken - Win11 and QW2013 - Win11
-Questions? Check out the Quicken Windows FAQ list0 -
hello Splasher,
Thank you for your quick reply. The release on this second pc is 27.1.62.16. I am not sure about my first pc which I do not have at hand.
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