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Deleting A Duplicate Transaction

mitchandy

I have multiple accounts on my Quicken Windows Subscription. On one account only, a duplicate transaction appeared. The original transaction was correct. I deleted the second transaction and the entire account page dating back to 2017 was deleted. Fortunately I was backed up and recovered. Why did a second transaction appear and why was everything deleted?

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Accepted answers

NotACPA

My first thought is that you've got a corrupted Q data file.

SO, have you tried taking a backup and then doing FILE, Validate and Repair File, checking "Validate File" and clicking OK?

Did that allow you to delete the duplicate without deleting all else?

All comments

NotACPA

My first thought is that you've got a corrupted Q data file.

SO, have you tried taking a backup and then doing FILE, Validate and Repair File, checking "Validate File" and clicking OK?

Did that allow you to delete the duplicate without deleting all else?

mitchandy

Thank you NotACPA!!!

I ran it and it seems to have done the trick. I will keep an eye on the file now that I know what to do.

Thanks again.

NotACPA

@mitchandy You're welcome. Just be sure, if you have to do this again, to take that backup first.

Under SOME circumstances, a Validation can actually leave your file in worse shape … so it pays to be careful.