USAA reactivating -- bad link to add account

leo.waltz
leo.waltz Member
edited May 18 in Download, Add/Update Accounts (Windows)

Windows Quicken. Attempting to fix USAA accounts . I have deactivated, and when trying to add them back I ger these errors when the links goes to the USAA site.:
"error": "invalid_request",
"error_description": "Validation error"

image.png

Problem started this week.

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited April 18

    Hello @leo.waltz,

    We appreciate you taking the time to let us know about this issue!

    Upon checking your account, we do not see any errors occurring internally, so to better assist you, please provide the following details:

    • Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
    • Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
    • Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
    • When did this issue first start occurring?
    • Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

    Check back and let us know!

    -Quicken Anja
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