PayPal Mastercard (Synchrony) not downloading

erwiest
erwiest Member ✭✭✭
edited April 18 in Download, Add/Update Accounts (Windows)

When I attempt to download transactions from my PayPal Mastercard (a Synchony card for which all access is through PayPal.com), I am told to change my password—even after changing and reentering my PayPal password. What is going on?

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  • Quicken Anja
    Quicken Anja Moderator mod
    edited April 18

    Hello @erwiest,

    We appreciate you bringing this issue to our attention!

    Upon reviewing your account, I can see you are receiving an FDP-103(CC-503) error when trying to connect.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • brewtoo64
    brewtoo64 Quicken Windows Subscription Member, Windows Beta Beta

    Paypal seems to have been a chronic problem for years. Still is. Barclay Bank, too. I have wasted so much time…………

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