amex shows don't add to quicken

tommac18-
tommac18- Quicken Windows Subscription Member ✭✭
in Download, Add/Update Accounts (Windows)

after reconciliation, it shows don't add to quicken

Answers

  • tommac18-
    tommac18- Quicken Windows Subscription Member ✭✭

    successfully did reconciliation but it shows "don't add to quicken"

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I am assuming you meant "reauthorization" and not "reconciliation". Reconciliation is the process for making sure the account register is in balance and, if it is not, the process for getting it back into balance. Reauthorization is the process whereby an EWC+ download connection process is established or reset.

    During Reauthorization (or Add Account, Set Up Now or Reset Account) Quicken will give that message when Quicken has matched the new downloaded data and connection set up to an account already included in Quicken. So that is normal.

    It is not normal if the download and connection set up was matched to the wrong account in Quicken or if it added a new account to Quicken when you already had the account in Quicken. Are you saying that it was matched to the wrong account in Quicken?

    Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home

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