AAA Visa / Comenity Bank - New issue 4/21/25

jtomalley

I can no longer update my AAA Visa with Comenity Bank, I am getting a CC-503 error message every time.

Quicken Anja

Hello @jtomalley,

We appreciate you bringing this issue to our attention!

Upon reviewing your account, I was able to confirm that you're receiving a FDP-103 error internally, which presents as a CC-503 error in-product.

To start with, please review and follow the error-specific guidance found in this support article regarding error CC-503.

Thank you!

jtomalley

Hi, I already did all of those steps, and I am still getting CC-503 error after not only verifying my account login info multiple times, I also changed the password while I was trying these steps. I am able to successfully log into my account's website, so that is not the problem.

"AAA Visa Signature Card" ALSO no longer shows up as an option in the account setup page. The only options with Comenity as the link are "AAA Preferred Rewards" and "AAA Advantage Visa CC", neither or which are working.

Quicken Anja

@jtomalley thanks for following up!

Thanks for confirming that you've already tried the steps outlined in the support article.

Since the issue persists even after verifying your login credentials, updating your password, and following the troubleshooting steps, the next best step—as noted at the bottom of the article—is to contact Quicken Support directly. They’ll be able to take a closer look at the situation and determine if further escalation is needed.

Thank you!