Perennial problem with stock quotes

since1990
since1990 Quicken Windows Subscription Member ✭✭
edited May 25 in Investing (Windows)

This follows on to "Security Prices - Issue with yesterday's closing prices changing to today's price for all holdings" (https://community.quicken.com/discussion/7939889/security-prices-issue-with-yesterdays-closing-prices-changing-to-todays-price-for-all-holdings/p5) which was closed with dozens of replications, calls to Quicken, tech support filings—and no solution over the years.

To show how replicable the problem is, here is my Quicken price history for ticker BSV, showing the onset of the wrong pricing at the start of the year, and the periodic nature, where the correct pricing, around $77, appears during the business day, and bogus values appear irregularly when updating on evenings and weekends.

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Since this particular ETF changes little in share value, I'll just pin the price and remove the ticker symbol, as a workaround.

Hoping this is of value to others having the problem, since afaict there is no resolution in prospect and no point in creating Yet Another documentation of this with Quicken.

Comments

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭

    @since1990 I think the issue you describe is a result of different sources for prices/Quotes using split prices vs. non-split prices.

    I think the daily prices come from one vendor and historical prices come from another. One uses split prices and the other does not. If you update prices using the historical price file, it will overlay the daily prices. The reason why you see the "up and down" in the graph is that historical prices are not daily, but weekly and monthly.

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited April 23

    @since1990 I have a slightly different take on the source of these incorrect quotes. I don't see that BSV has ever split, but the one bad price in your screenshots is from 4/18, Good Friday, a day the market was closed, and you will notice that the high, low, and volume data is all zero, and for 4/5, a Saturday, the High, Low, and volume data is also missing.

    As @CaliQkn says, that indicates that the bad data is coming from a different source than the normal quote feed. This could be your broker or historical prices. Another thing to check would be if you are running Premier or up and you have the option at Edit > Preferences > Investments > Real time quotes enabled. That sometimes downloads incorrect quotes as well.

    Do you perhaps have another security with prices that closely match the bad ones, BNDX for example? That could also be a clue.

    QWin Premier subscription
  • callagw
    callagw Quicken Windows Subscription Member ✭✭

    I'm seeing a similar issue the last two days for my investment prices held at Schwab.

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @callagw Please describe the issue you are seeing in more detail. Is it just one security, or more than one? What are the ticker symbol(s)?

    QWin Premier subscription
  • callagw
    callagw Quicken Windows Subscription Member ✭✭

    Prices for tickers held at Schwab: DOW, EIX, SCHD, WLKP, SWYOX

This discussion has been closed.