Quicken and American Express no longer work

Boomerang
Boomerang Quicken Canada Subscription Member ✭✭
in All Things Canadian (Windows)

This is the message I get from American Express. There are TWO links at the end of this message. As usual neither work as with most things from Quicken. Has anyone been able to fix this problem?

I cannot download any transactions.

Appreciate any help. Thank you. Bob

Download Account activity

American Express recently made system updates to our connection to Intuit's Quickbooks and Quicken software. To resume .QFX and .QBO downloads, you will need to complete a Quickbooks and/or Quicken account deactivation and reactivation process.

Instructions on how to complete this process are available below. You can also contact Intuit Customer Support via the web at Quicken.com/support or Quickbooks.com/support for help.

Alternatively, you can use Quicken Direct Connect.

Important note: There is a chance transactional data may be duplicated when your new account is set up. Detailed instructions on how to correct any duplicate data can be found in the resources below.

Please find links for self service instructions below :

QuickBooks:

Deactivate Bank Feeds for an account

Set up account for Bank Feeds

Quicken:

Deactivate Online Banking Services for a Quicken Account

Reactivating a Deactivated Account

You are downloading a Quicken file.

Comments

Categories