Wondering if anyone on Windows 11 platform has encountered this problem - not specific to Quicken.

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FredArthur
FredArthur Quicken Windows Subscription Member ✭✭✭

Something changed and I don't think it is a Quicken problem but it appears in Quicken and Microsoft Word, Excel, etc. Perphaps, someone encountered the problem and knows how to fix it.

In Quicken, when I move the mouse cursor to the ribbon (HOME SPEND BILLS & INCOME …) it turns from an arrow to a BRIGHT WHITE hand ( with index finger raised). Bright enough to startle you. (It occurs in other places as well.)

I think it began after an update from Microsoft or a BIOS update from Samsung. Just wondering if someone else has encountered this and knows the solution. Unfortunately, it reverts to normal brightness when I take a screenshot or video of the screen, so it is difficult to show.

I would appreciate any thoughts.

Fred J.

I'm always using the current release of Quicken Classic Premier on my
Windows 11 Home release 24H2 on ARM64 Samsung Galaxy Book4 Edge CoPilot+ PC

Best Answers

  • BK
    BK Quicken Windows Subscription Member ✭✭✭✭
    edited April 25 Answer ✓

    Mine has always behaved like that as long as I remember. I don't view it as a problem (tho sometimes it changes to a different finger!😉)

    - QWin Deluxe user since 2010, US subscription on Win11
    - I don't use Cloud Sync, Mobile & Web, Bill Pay/Mgr

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓

    @FredArthur I noticed that myself a little while ago. If you change your "Color profile" in your Windows 11 settings it might remedy the situation. For my own computer settings, I noticed that I if change the color profile from HDR to Vivid, the "bright white hand" dims down back to normal. HDR is a very intense color scheme. It makes whites very bright in some applications. I think if you adjust your color profile, I think you will find a setting that will tone down the brightness.

    image.png

Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    What options do you have in System Control Panel, Mouse settings with respect to Mouse Pointer Schemes (where you can select different pointer sizes and perhaps types and/or colors)? Customizing this might help …

  • BK
    BK Quicken Windows Subscription Member ✭✭✭✭
    edited April 25 Answer ✓

    Mine has always behaved like that as long as I remember. I don't view it as a problem (tho sometimes it changes to a different finger!😉)

    - QWin Deluxe user since 2010, US subscription on Win11
    - I don't use Cloud Sync, Mobile & Web, Bill Pay/Mgr

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓

    @FredArthur I noticed that myself a little while ago. If you change your "Color profile" in your Windows 11 settings it might remedy the situation. For my own computer settings, I noticed that I if change the color profile from HDR to Vivid, the "bright white hand" dims down back to normal. HDR is a very intense color scheme. It makes whites very bright in some applications. I think if you adjust your color profile, I think you will find a setting that will tone down the brightness.

    image.png
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