One Step Update is hanging on ALL my accounts

Denny Stetson Crawford Creighton
Denny Stetson Crawford Creighton Member ✭✭
edited May 7 in Download, Add/Update Accounts (Windows)

The only way to stop it is to use Task Manager to shut Quicken down.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Denny Stetson Crawford Creighton,

    Thanks for reaching out to tell us about this issue!

    To better assist you, could you please provide the following details?

    • Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
    • Have you attempted any troubleshooting steps so far? If so, what were they?
    • Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
    • Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
    • When did this issue first start occurring?
    • Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

    Your answers will help us diagnose the issue more effectively.

    Looking forward to your response!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Denny Stetson Crawford Creighton
    Denny Stetson Crawford Creighton Member ✭✭

    its working now

  • Quicken Anja
    Quicken Anja Moderator mod

    Thanks for letting us know—glad to hear it’s working now!

    Did it start working on its own, or was there something specific you did to resolve it? If it was the latter, feel free to share—your experience might help others who run into the same issue.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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