Connection issues

lec

When i try to update my account via quicken it is comming back that it looks like the account has been closed. None of thhem have been. are they server issues going on with quicken?

Boatnmaniac

@lec - I've been seeing a fair number of posts about this over the last few weeks and it's also happened to me a few times. Sometimes when I get this message I get an error code but other times there is no error code. Have you been getting any error code(s)?

Generally, doing Update Now (Account Register > upper right Gear icon > Update Now) resolves the issue for me. If it does not, by the next time I open my data file and run OSU it is no longer an issue.

On rare occasion I need to do Reset Account (Account Register > upper right Gear icon > Edit Account Details > Online Services tab > Update Now) before the issue goes away. I do not recommend doing this unless Update Now fails to work AND the issue still exists after 1-2 business days.

Personally, I think this is likely some issue with the aggregator's server or with how it interfaces with Quicken because for me there is no pattern of specific financial institutions and it seems to affect just EWC and EWC+ connections. But that is just a guess and is not confirmed.