Quicken Account Update and Spokane Teachers Credit Union

Scrapper

Have been getting CC502 error now since May 5th, contacted Quicken support, still as of May 9th no resolution to Service call #11755183. I have renewed my subscription so now Quicken doesn't work correctly. I have checked with the bank, they are not indicating any issues. Checked with Quicken and that is where the issue is still at. Any suggestions?

Quicken Anja

Hello @Scrapper,

Thanks for following up!

I responded to your previous thread on this same topic here, but to recap: I reviewed your support tickets internally and can confirm that after your contact with Quicken Support, the issue was escalated to our Tier 2 team. That escalation is still open and currently being worked on. Unfortunately, there's no estimated timeframe for resolution yet.

Since there’s an active escalation in progress, we recommend holding off on any further troubleshooting, as that could interfere with the investigation.

We appreciate your continued patience!