Fidelity

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jamarko
jamarko Quicken Mac Subscription Member ✭✭
edited June 12 in Errors and Troubleshooting (Mac)

I connect my quicken file with Fidelity and as of May 7th, the cash balance and associated transactions will no longer pull through. Fidelity blames it on Quicken and Quicken blames it on Fidelity. It is very frustrating. My feeling is that Quicken is the product so they need to work with Fidelity to resolve the issue. Instead they are telling me I need to deal with it and essentially washing their hands of the problem.

Comments

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    Did you follow the instructions from the Quicken moderator in the other Fidelity thread you also posted in? They are seeking Report a Problem reports that their development team can use to identify the source of the problem.

    Quicken Mac Subscription • Quicken user since 1993
  • jamarko
    jamarko Quicken Mac Subscription Member ✭✭

    Yes, I submitted 2 "report a problem: reports.

  • Unknown
    Unknown
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