Windows Classic Business & Personal Version R62.16 - downloading "clean" Payee Names

Abe MRG

How can I get Quicken to ignore memos I enter in the bank portal. When I use Web Connect to import transactions, the last approx. 25 letters from the memo are entered as the Payee in my Quicken Checking account. This means that payees are not transferred consistently, and therefore I cannot use Memorized Payees to assign correct categories. Is there a way to direct Quicken to use the Category I assign in the bank portal as the criterion for assigning categories (instead of using Payee)? I use Shore United Bank's online portal. Should I be updating transactions from within Quicken instead of using Web Connect?

Tom Young

So I take it that you're going to your bank, entering a transaction with a Payee, amount, etc., and the bank also has fields for categories and memos, and the memos you enter there somehow become part of the Payee Field when the transaction is downloaded?

There's no way that I know of of having the category used at the bank somehow flow into Quicken's Category field.

The issue of having the memo you created at the bank polluting the Payee field in Quicken may very well be a problem created by the bank itself, as they construct the QFX file that you're downloading using Web Connect.

I'd suggest actually opening that file using Notepad an looking directly at what the bank is sending you. These files are a bit difficult to read but if you scan through it and see a field that contains that combination of actual Payee and the last part of the memo field created at the bank, you've found the problem.

Alternatively, you could call the bank and ask to speak to whomever is responsible for that files creation and explain your problem and perhaps they can figure it out.