Problem with new online backup on second computer

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Arthur Sterbcow
Arthur Sterbcow Quicken Windows Subscription Member ✭✭✭
edited June 18 in File Conversion and Backup (Windows)

When I use the new online backup feature Quicken does not recognize any of my accounts on a second computer when I attempt to update the second computer with the online backup file. I have to re-enter EVERY account again. Then when I do an online backup on the second computer and try to install it on the first computer I have to re -enter the account information again!! EXTREMELY frustrating. I never had this problem before when I used dropbox as a backup. Is there a fix for this?

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  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited May 18

    Nevermind, I missed that you were using Windows - Quicken Windows handles passwords differently than Quicken Mac.

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