Problem with updating MetLife accounts, CareCode: FDP-102 Details: FI_TIMEOUT

Eli Sherer

For the past few days, at least since 18 May, I have been receiving an error trying to update my MetLife accounts.

I have two logins, two accounts, and this has been working fine since a few years ago (when I moved from Windows to Mac). This past weekend, neither account will update and I see the following when the connection fails:

An unexpected error occurred.

Please try again later.

Care Code: FDP-102

Details:
FI_TIMEOUT
Retry. We are unable to load this page at this time. Please try again later.

Anyone else dealing with this?

Quicken Anja

Hello @Eli Sherer,

We appreciate you reaching out regarding this issue!

If you haven't already, please take a moment to review and follow this support article regarding error FDP-102.

Hope this helps!

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!