"Real Time Quotes" selection in preferences doesn't stay checked

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Chuck56
Chuck56 Quicken Windows Subscription Member ✭✭✭
edited June 22 in Errors and Troubleshooting (Windows)

Is anyone else having this issue. I'm having to go to preferences each time I open Quicken and re-check the Real Time Quotes box to enable it. It is not staying checked.

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  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭

    By any chance is there a space at the end of your file name? For example:

    chuck56 .qdf

    Instead of:

    chuck56.qdf

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • Chuck56
    Chuck56 Quicken Windows Subscription Member ✭✭✭

    Just checked. There is no space.. Happened again this morning. I opened quicken and had to re-check the real time quotes box. Thanks.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If you haven't done so already, please contact Quicken Support on the phone during posted hours of operation to report this issue.

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