Online backup

Options
schm4
schm4 Quicken Windows Subscription Member
edited June 22 in File Conversion and Backup (Windows)

I have been having a difficult time creating an online backup. Every time I try to create an online backup a pop up comes on and states that back up failed "unable to open source file". I have done it before, but now its not working. See attached screenshot. Any suggestions? I am running Quicken Classic Deluxe on Windows with Quicken version R62.16.

Screenshot 2025-05-21 154215.png
Tagged:

Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 21

    Looks to me as if a third party backup program like MS OneDrive, Dropbox, etc. is grabbing the current Quicken Data file to make its own backup copy. While starting its backup process, Quicken first closes the current data file to ensure all changes are completely stored on disk. Next, Quicken is attempting to reopen the current data file but can't because some other process has grabbed the file.

    Disable whatever external backup process is accessing the Quicken data file.

This discussion has been closed.

Categories