Bell Bank error

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James Tonn
James Tonn Member ✭✭✭

I've been unable to connect to Bell Bank for a couple of days. See attachment.

Screenshot 2025-05-23 at 8.11.31 AM.png

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @James Tonn,

    We appreciate you bringing this to our attention!

    Upon reviewing your account, I am able to confirm internally that you are receiving error FDP-101 with Bell Bank.

    Please review this support article regarding FDP-101. If the error persists for more than 24 hours, then you will need to contact Quicken Support for further assistance.

    As stated at the bottom of the article:

    "If you receive one of these errors, please wait 24 hours and then try again. If the issue still persists after this time period, please contact Quicken Support.

    This type of error may require our support agents to review logs in order to identify the issue and fix the problem."

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Following up on this—thank you again for reporting the issue!

    We’re currently investigating the FDP-101 error in coordination with our service provider. The 24-hour guideline outlined in the support article still applies, but please know that our team is actively looking into it.

    We appreciate your patience.

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    We now have an open Alert for this issue. While we do not have an ETA on resolution at this time, please refer to this Community Alert for any and all available updates and information while the investigation remains ongoing.

    Please note that even if your specific bank isn’t listed, it is still part of the broader issue, and the Alert applies to your situation as well.

    We apologize for any inconvenience at this time! Thank you.

    -Quicken Anja
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  • James Tonn
    James Tonn Member ✭✭✭

    It's been fixed as of this morning. Thank you!

  • Quicken Anja
    Quicken Anja Moderator mod

    Thanks for the update! Glad to hear this is working now.

    -Quicken Anja
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This discussion has been closed.