FDP-101 Error

System

This discussion was created from comments split from: Cant Download transactions after updating Quicken for Mac today. This is error message.

krhelp

I am using MAC OS Sequoia 15.3.2 and I am running into the same issue. However it's only one of several accounts that have the error. Bank specific issue?

Quicken Anja

Hello @krhelp,

We appreciate you reaching out!

I’ve gone ahead and split your comment into a separate post, as I noticed upon reviewing your account internally that you are experiencing error FDP-101 with New Mexico Bank & Trust, which differs from the financial institution mentioned in the original post.

Please review this support article regarding FDP-101. If the error persists for more than 24 hours, then you will need to contact Quicken Support for further assistance.

As stated at the bottom of the article:

"If you receive one of these errors, please wait 24 hours and then try again. If the issue still persists after this time period, please contact Quicken Support.

This type of error may require our support agents to review logs in order to identify the issue and fix the problem."

Thank you!

Quicken Anja

Hello again,

Following up on this—thank you again for reporting the issue!

We’re currently investigating the FDP-101 error in coordination with our service provider. The 24-hour guideline outlined in the support article still applies, but please know that our team is actively looking into it.

We appreciate your patience.

Thank you!

Quicken Anja

Hello again,

We now have an open Alert for this issue. While we do not have an ETA on resolution at this time, please refer to this Community Alert for any and all available updates and information while the investigation remains ongoing.

Please note that even if your specific bank isn’t listed, it is still part of the broader issue, and the Alert applies to your situation as well.

We apologize for any inconvenience at this time! Thank you.