no transaction download, quicken deluxe R62.16 windows 11

bill21

as of this morning 5/27/2025, no transactions for any account (bank checking, credit card, installment loans, brokerage) are downloading. any one else having this issue?

Quicken Anja

Hello @bill21,

We appreciate you bringing this issue to our attention.

Upon reviewing your account, I do not see any internal errors occurring. So, to better assist you, could you please provide the following details?

• Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
• Have you attempted any troubleshooting steps so far? If so, what were they?
• Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
• Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
• When did this issue first start occurring?
• Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

Your answers will help us diagnose the issue more effectively.

Check back and let us know!

bill21

Quicken has resolved the problem

Quicken Anja

@bill21 Thanks for the update! Glad to hear the issue is resolved.

If you’re open to it, feel free to share any steps you took to fix it—it could be helpful for others who might run into the same problem.

Thank you!