Discover Bank Connection Stopped Working

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carter
carter Member ✭✭✭
edited June 30 in Errors and Troubleshooting (Windows)

This is a new issue. I have two accounts with Discover Bank. Quicken downloads transactions for one but not the other. Tried to add the second one using the same userid and password but get an error that the credentials are incorrect. The credentials are the same as I use for the website login. Any advice would be appreciated.


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  • Quicken Anja
    Quicken Anja Moderator mod
    edited May 30

    Hello @carter,

    We appreciate you reaching out and letting us know about this issue!

    Upon checking your account, I found that you are receiving two different errors internally: FDP-185(CC-585) and FDP-103(CC-503).

    • To start, please follow the steps in this support article for addressing FDP-185(CC-585).
    • If you're still unable to connect after that, go ahead and follow the troubleshooting steps outlined in this support article for FDP-103(CC-503).

    Let us know how it goes!

    -Quicken Anja
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