Lost access to my offline data

Question

I don't use the online services.  I just use the software on my machine.  Today, I tried to add an account for a new credit card and seem to have lost access to 15 years of data.  It is trying to force me to update my account which I think relates to the online services.  It says:

But this leads to:

All I want is to use the old Quicken software to access my data offline.  Help, please!

[Deleted User] · Answer

@sjkemp62 it seems like you are having multiple issues.

*  What makes you think you lost 15 years of data?
* If you look at Help→About Quicken, what version does it show?
* Here is the link

https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has/

Did you do an update recently?  With an expired subscription, you cannot update to a version beyond the expiration date.

sjkemp62 · Answer

My subscription expired years ago.  I never really wanted the online version.  Just the offline version.  To add the new account, I was using the "Add Account" tool in the "Tools" menu.

[Deleted User] · Answer

@sjkemp62 when did your subscription expire and how are you trying to add the new account?