Chase Credit Card Transaction Download - Missing transactions / unable to import QFX file as well

C-17 Driver
C-17 Driver Quicken Windows Subscription Member
edited July 2025 in Registers & Transactions (Windows)

Title says it all. I am unable to download transactions and when I try to import the QFX file, nothing happens. There is no error message, no download complete. It just cycles and nothing happens.

Posted 6 June 25

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @C-17 Driver,

    We appreciate you reaching out!

    I checked your account and didn’t find any internal errors occurring on our end. Since you're not seeing any error messages and the QFX import doesn't complete, Please refer to this support article for guidance on what to do when transactions aren’t downloading.This article covers common causes and solutions.

    If the issue persists after going through those steps, feel free to let us know and we’ll be happy to dig deeper.

    Thank you!

    -Quicken Anja
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