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Can I get support for Quicken?

ringo11

I am an accounting idiot.

My quicken is receiving error 800 on all my accounts. and recovery process us running slow or not at all. Reset all affected accounts now same thing is happening again.

I am unable to obtain meaningful support from Quicken - chat is with AI, menu sends me to same page that was unable to help before. Took me 4 hours getting to a human - Quickens human was not helpful, weak in English (read could not understand much of what he said), provided bad information & seemed more focused in getting me off the phone than addressing error(s) 800.

This negativity seems an aberration, in-past support incidents quicken was excellent & prompt.

Please advise…

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[Deleted User]

@ringo11 these CC-800 errors seem to be multiplying. You aren't the only one that is experiencing this issue. Take a look at the steps included with the post attached. The caveat is that there is no guarantee that the CC-800 errors won't come back, but at least, I have found that these steps provide a more permanent solution for the issue for the time being, until Quicken gets to the root of what's causing the CC-800 errors.

https://community.quicken.com/discussion/7962983/help-for-cc-800-errors

(I originally posted this to your other thread, but I am posting it here again, just in case you missed it.)