Since Saturday, June 7, I have not been able to connect to Macy's Credit Card to download transactions on my Macy's American Express card. I receive a FDP-102 Error message. Attempts to reconnect also time out.
Any suggestions?
Hello @skburger,
We appreciate you reaching out to tell us bout your issue!
This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.
We apologize for any inconvenience in the meantime! Thank you.
Bloomingdale's has the same problem. When i called customer support, they said it was linked to the Macy's issue.
Hello @augiboy,
Thanks for adding to this discussion.
Bloomingdales Visa has been added to the Macy's Alert linked above in my earlier response.
Thank you!
Macy's connection seemed to be working for me this morning. Others might want to try it out again.
Thank you for that. Bloomingdale's Visa also seems to be working today.
@performerj & @augiboy Thanks for the update! Glad to hear this is now working for you both.
It worked briefly for me yesterday morning, but by last night was broken again…
